Bracelets

About

 

Scroll down or click on one of the following links for purchasing information:

Wholesale
Ordering and Payment
Shipping
Privacy
Repairs
Returns
A Few Words On Handmade Goods

Wholesale

To inquire about carrying Fine Garnish original jewelry in your store or gallery, please provide us your name, phone number, address and store information.
Email us at contact@finegarnish.com
Contact
Thank you

Ordering and Payment

All payment is made thought PayPal. If you are not comfortable using an online shopping cart on the website, we currently accept orders over the phone or by email with payments by personal checks or money order by mail.
If you would like to pay by check, please send me an email with your order and I will get back to you with a total including shipping. Your order will be sent once the check clears.

if sending an email, please include the following information:
Item Name(s), Item Number(s), and Quantity Desired of each
Your Name
Billing Address
Shipping Address
Telephone Number
Email Address
Desired Form of Payment

If leaving a voice message, please include the following information:
Item Name(s), Item Number(s), and Quantity Desired of each
Your Name
Telephone Number
Email Address

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Shipping

We ship all purchases Priority Mail from Charleston, SC, which usually takes 3 to 5 days.
Shipping costs are calculated at checkout.

Items are usually shipped within 2-7 days from receipt of payment. All pieces are shipped in an envelope or box with filling to protect the jewelry from damage in transit. We primarily use USPS Priority Mail, which usually delivers within 2 to 3 business days. All shipping prices, listed below, include insurance and tracking within the United States. Should you need faster service, please email us for a special arrangement. Currently.

Purchase Total Shipping & Handling Cost
Up to $99.99 >$5.00

$100.00 - $299.99> $10.00
$300.00 or more To be checked

OR PROMOTION OF THE MONTH.

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Privacy

All information provided to Fine Garnish is held strictly confidential. We do not sell or provide your personal information to anyone. Your future business is very important to us, and we intend to earn and keep your trust.

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Repairs

In the event that one of your items becomes damaged during normal wear or shipping, we will gladly repair it free of charge within 30 days from the date of shipping. For repairs within 30 days, all you will be charged is shipping & handling. After 30 days, we will repair your items for a small fee. In the event of a damaged item, please email us with your name, invoice number, item number(s), and a brief description of your request before sending any merchandise for repair. We will reply to your email within two business days in order to confirm your request and to provide you with any additional information.
When sending back the merchandise for repair, please make sure all items are stored in their original jewelry packaging and include a copy of your original receipt. Please insure your package to its full value. We cannot be responsible for any lost, stolen, or damaged items.

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Returns

We care a lot about our customers and want you to be completely satisfied with your purchase.
All of our jewelry is subject to high standards of quality, and although it is a seed and other beads type, it is quite durable if treated with care and worn with common sense.
Canvas can not be returned.
If you have any doubts about a piece before you purchase it, please contact us to see if these issues can be resolved. We would rather work with you to create jewelry you're happy with than have work be returned.
However, If for any reason you are not satisfied, we will gladly accept a return of merchandise in its original condition for either a full refund (less shipping & handling) or a store credit, if you contact us within 20 days from the date of shipping. Please email us with your name, invoice number, item number(s), and a brief description of your request before sending any merchandise for return. We will reply to your email within two business days in order to confirm your request to return merchandise and to provide you with any additional information. I must receive your returned merchandise within 10 days from my confirmation email.
When sending back merchandise for a refund or store credit, please make sure all items are stored in their original jewelry packaging and include a copy of your original receipt. Please specify on the receipt whether you prefer a refund or store credit. Please insure your package to its full value. We cannot be responsible for any lost, stolen, or damaged items. No refund or store credit can be issued in such cases. WeI will refund you via your original method of payment. Please remember that it might take your credit card company 1 to 2 billing cycles for the refund amount to show up on your statement.
Custom items are not returnable and we are not responsible for damage caused by misuse or careless treatment. …and remember, Seed are a living material and need a special care: water can damage the seeds color, avoid high temperatures, Clean with a dry cloth only!

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A Few Words On Handmade Goods...

Everything shown on this site is handmade by Fernanda Sullivan, and two pieces might no be identical, specially seeds. They are a nature work so “fortunately” we can not control sizes and color and we can not guaranty the same ton color for the seeds, it could change by season. If you purchase a piece from the website, and we have that item in stock, we will make every effort to ship it within 3 business days. If we do not have the item in stock, Fernanda will make another especially for you, and this will take 1-5 days. We wil let you know if this is the case(and we can as well send you a digital photo if you like it). Feel free to email Fernanda before purchasing if you want to know if the piece shown is in stock or have any other questions. Contact
If you would like a piece in a different color or size, let we know.
We are is always open to discussing custom orders, so if you didn't quite see what you're looking for, let we know and we'll see what we can do!

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